Track Discord conversions in Facebook Pixel (2024)

4.7 of 5 30 reviews

4.5 of 5 10 reviews

5 of 5 25 reviews

1

Sign up and create a Boei widget with Discord

2

Install Boei on your website

3

Track Discord conversions in Facebook Pixel

First, create a Discord widget using Boei. Boei provides a flexible platform that supports over 50 channels, including Discord. You can customize your widget to include just Discord or multiple channels depending on your needs. Once your widget is active, ensure that Facebook Pixel integration is enabled in Boei. This setup allows you to track every interaction that comes through the Discord widget directly in Facebook Pixel.

To integrate Discord tracking, activate the Facebook Pixel integration within Boei. This will link your Discord widget to Facebook Pixel, enabling the platform to record data from interactions. Make sure Facebook Pixel is already installed on your site. Then, in Boei, you can specify which events related to Discord interactions you want to track, such as messages sent or calls made.

Yes, once you've set up your Discord widget with Facebook Pixel integration through Boei, you can monitor interactions in real-time. Navigate to the 'Real-Time' section in your Facebook Pixel dashboard to see live data from Discord interactions. This feature is invaluable for observing immediate user responses and engagement through Discord.

Boei allows you to enhance tracking by setting up custom conversion events. Beyond the standard events like 'BoeiOpened' for clicks, you can define events such as 'DiscordMessageSent' or 'DiscordCallInitiated'. These custom events help you track specific actions taken via the Discord widget, giving you detailed insights into how users interact with your Discord features.

To differentiate Discord traffic in Facebook Pixel, utilize the custom events you've set up in Boei for Discord interactions. In Facebook Pixel, create custom segments or filters that isolate these events. This approach allows you to analyze the data from Discord separately, helping you understand the impact of Discord interactions compared to other traffic sources.

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I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials...

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Grant

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While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.