Documentation Specialist Resume MCLean, VA - Hire IT People (2024)

SUMMARY

• Over 12 years of experience in technical writing and publishing with industry leaders like Confidential .
• Highly experienced in creating accessible documents that are Section 508 compliant.
• Excellent verbal and written skills, with expertise in document design, content development, and standards development
• Strong experience in editing journals, school and college textbooks.
• Experienced in developing documentation for Enterprise Application Software.
• Proficient in a broad variety of authoring and configuration management tools, with attention to detail and quality.
• Experienced in conceptualizing, creating, and designing topic - based documents using markup languages such as HTML and XML.
• Familiar with Software Development Life Cycle (SDLC) in an SEI CMMI level 3 environment.
• Planned and managed documentation releases within a software development lifecycle.
• Possess over four years of experience in documenting content for forms such as ABS-15G, 13H, and SF-3 as part of the Dodd Frank Initiative at the Securities Exchange Commission.
• Excellent interpersonal skills and experienced in working with remote teams.

TECHNICAL SKILLS

• Adobe FrameMaker v.9.0
• RoboHelp X5
• XMetal
• Viewlet Builder 4.0
• HyperSnap
• SnagIt 6
• Microsoft suite of products (Word, Excel, FrontPage, PowerPoint, and Outlook)
• Adobe Acrobat
• TortoiseSVN
• Serena Version Manager
• CVS
• Information Mapping methodology

PROFESSIONAL EXPERIENCE

Confidential, MCLean, VA

Documentation Specialist

Responsibilities:

• Worked closely with Business Analysts, Software Engineers, and Test Engineers to gain understanding of system and usage requirements.
• Peer-reviewed the Filer and User manual content with Business Analysts, Software Engineers, and Test Engineers.
• Implemented the Securities and Exchange Commission ( Confidential ) Web Accessibility policies; responsible for ensuring that Confidential documents are Section 508 compliant.
• Assisted the Requirements team in creating Data Characteristic Sheets (DCS) and Functional Requirements Documents (FRDs) for a number of releases.
• Collaborated with Confidential Project Managers and the Confidential Release Manager to create documentation schedules for each release.
• Tested the functionality of Confidential applications to verify if they meet the intended specifications and functional requirements laid out in the Functional Requirements Documents.

Confidential, Vienna, VA

Technical Writer/Editor

Responsibilities:

• Responsible for developing and updating the Confidential Filer and User manuals for the Confidential .
• Performed research, analysis, and documentation review of Registrant data for the Confidential Office of Financial Management (OFM) Remediation project in order to meet Government Accountability Office (GAO) audit requirements.
• Responsible for compiling and delivering proposals. Worked across international teams in preparing and delivering proposals for business development
• Appraised the performance of the documented processes towards obtaining CMMI certification for Confidential Technologies.

Confidential

Technical Writer

Responsibilities:

• Solely responsible for managing the documentation of the Oracle Workforce Scheduling product.
• Designed education materials for Oracle University and delivered them as both instructor-led tutorials and e-class content.
• Developed online help, user manuals, and installation guides for Oracle software products, by interacting with development and product management teams.
• Tested Oracle Workforce Scheduling GUI for usability and recommended changes.
• Performed user research for the Oracle Fusion product.

Confidential

Technical Writer

Responsibilities:

• Authored user manuals, installation guides, and release notes for products developed by Confidential .
• Monitored document quality and resolved bugs.
• Helped in defining guidelines to ensure uniform documentation across the organization.

Confidential

Editor and Technical Writer

Responsibilities:

• Edited Confidential courseware on .Net, Adobe Photoshop, PageMaker, and the Microsoft suite of products.
• Worked closely with a team of web designers to develop content and proposed site enhancements for the corporate website.
• Managed key processes and documentation to successfully obtain the ISO 9001 certification for Confidential .

Confidential

Assistant Editor

Responsibilities:

• Edited school and college level textbooks, designed and formatted books, proofread content, and liaised with authors, typesetters, printers, and marketing personnel.

Confidential

Freelance Editor

Responsibilities:

• Edited the quarterly newsletter 'Family Focus' and several journals